1. Agreement to Terms
By accessing or using Likert AI's website (likertai.com) and services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must immediately cease using our services.
Important Notice: These Terms contain important provisions about our Service, including limitations of liability and disclaimers. Please read them carefully as they affect your legal rights.
2. Description of Service
Likert AI provides online assessment and survey services, including:
- Psychometric testing and evaluation tools
- Custom survey creation and management
- Data collection and analytics
- Reporting and dashboard services
- User management and administrative tools
3. User Accounts and Registration
3.1 Account Creation
To access certain features, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Responsibility
You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
3.3 Account Termination
We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.
4. Acceptable Use Policy
You agree not to use our Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit malicious code or engage in hacking
- Harass, abuse, or harm other users
- Upload or share inappropriate content
- Interfere with or disrupt our services
- Use automated tools to access our services without permission
- Attempt to reverse engineer our software
5. Payment Terms
5.1 Subscription Fees
Our services may require payment of subscription fees. All fees are non-refundable unless otherwise stated or required by law.
5.2 Payment Processing
Payments are processed by third-party payment processors. You agree to provide accurate payment information and authorize us to charge your payment method.
5.3 Price Changes
We reserve the right to modify our pricing with 30 days' notice. Price changes will not affect existing subscription periods.
5.4 Refund Policy
Refunds may be provided at our sole discretion or as required by applicable law. Contact us within 30 days of purchase to request a refund.
6. Intellectual Property Rights
6.1 Our Content
All content, features, and functionality of our Service are owned by Likert AI and are protected by copyright, trademark, and other intellectual property laws.
6.2 User Content
You retain ownership of content you create using our Service. By using our Service, you grant us a limited license to use your content to provide and improve our services.
6.3 License to Use
We grant you a limited, non-exclusive, non-transferable license to use our Service in accordance with these Terms.
7. Privacy and Data Protection
Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Data Security and Confidentiality
8.1 Security Measures
We implement industry-standard security measures to protect your data, but we cannot guarantee absolute security.
8.2 Data Backup
While we maintain regular backups, you are responsible for maintaining your own copies of important data.
8.3 Confidentiality
We will maintain the confidentiality of your assessment data and will not disclose it except as outlined in our Privacy Policy or as required by law.
9. Service Availability and Support
9.1 Uptime
While we strive to maintain high availability, we do not guarantee uninterrupted access to our services.
9.2 Maintenance
We may perform scheduled maintenance that may temporarily limit access to our services.
9.3 Support
Technical support is provided via email at admin@likertai.com during business hours (9am - 5pm PST, Monday - Friday).
10. Disclaimers
10.1 Service Provided "As Is"
Our Service is provided "as is" without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We strive to provide reliable service but cannot guarantee uninterrupted or error-free operation.
10.2 Assessment Results
Important: Assessment results are for informational purposes only and should not be used as the sole basis for employment, educational, or other significant decisions without professional consultation. Results provide insights based on survey responses but are not diagnostic tools or professional evaluations.
10.3 Professional Services
Use of our Service does not create any professional, therapeutic, or advisory relationship. Our assessments are educational tools, not professional evaluations or medical diagnoses.
10.4 Third-Party Content
We are not responsible for third-party content, websites, or services that may be accessible through our Service.
11. Limitation of Liability
To the maximum extent permitted by law, Likert AI shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to these Terms or your use of our Service.
Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim, or $500, whichever is greater.
12. Indemnification
You agree to indemnify and hold harmless Likert AI from any claims, damages, losses, and expenses (including reasonable attorney fees) arising from your use of our Service or violation of these Terms.
13. Force Majeure
We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, acts of government, labor disputes, or technical failures.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Texas, United States. Any disputes shall be resolved in the courts of Texas, and you consent to personal jurisdiction in such courts.
15. Dispute Resolution
15.1 Informal Resolution
Before filing any formal claim, you agree to first contact us to seek informal resolution of the dispute.
15.2 Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
15.3 Class Action Waiver
You waive the right to participate in class actions or other representative proceedings against us.
16. Modifications to Terms
We may modify these Terms at any time by posting the updated Terms on our website. Your continued use of our Service after such modifications constitutes acceptance of the new Terms.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Likert AI regarding your use of our Service.
19. Assignment
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.
20. Survival
Provisions that by their nature should survive termination of these Terms shall survive, including intellectual property rights, disclaimers, and limitation of liability.
21. Contact Information
For questions about these Terms, please contact us:
- Email: admin@likertai.com
- Address: Buda, TX, 78610
By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.