1. Introduction
Welcome to Likert AI ("we," "our," or "us"). We operate the website located at likertai.com and provide online assessment and survey services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Important Notice: This Privacy Policy describes our current practices and commitment to protecting your privacy. We continuously work to enhance our privacy protections and implement industry-standard security measures. The specific rights and protections available to you may vary based on your location and applicable law.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and contact information
- Account credentials (username, password)
- Organization information
- Assessment responses and survey data
- Payment information (processed by secure third-party payment processors)
2.2 Automatically Collected Information
We automatically collect certain information when you use our Service:
- IP address, browser type, and device information
- Usage data and interaction patterns
- Cookies and similar tracking technologies
- Log files and analytics data
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process assessments and generate reports
- Communicate with you about your account and our services
- Provide customer support and technical assistance
- Analyze usage patterns and improve user experience
- Comply with legal obligations and protect our rights
- Send marketing communications (with your consent)
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With Your Consent: When you explicitly agree to share information
- Service Providers: With third-party vendors who help us operate our Service
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Organization Administrators: Assessment results may be shared with authorized personnel within your organization
5. Data Security
We implement reasonable security measures to protect your information, including:
- Industry-standard security practices
- Access controls and authentication
- Data encryption and protection measures
- Secure hosting with reputable providers
- Regular security assessments and updates
Security Note: While we use industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information using reasonable safeguards.
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services and fulfill our contractual obligations
- Comply with legal requirements
- Resolve disputes and enforce our agreements
- Maintain legitimate business interests
Assessment data is typically retained for 7 years unless otherwise requested or required by law.
7. Your Rights and Choices
Subject to applicable law and our technical capabilities, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal and operational requirements)
- Communication Preferences: Opt-out of marketing communications
Note: The availability of these rights may vary based on your location and applicable legal requirements. We will respond to valid requests within reasonable timeframes as required by law, subject to our current technical capabilities and operational requirements.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Enable social media features
You can control cookie settings through your browser preferences.
9. Third-Party Services
Our Service may integrate with third-party services, including:
- Facebook SDK for social features
- Google Analytics for usage analytics
- Payment processors for subscription management
- Email service providers for communications
These third parties have their own privacy policies governing their use of your information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.
11. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.
13. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: admin@likertai.com
- Address: Buda, TX, 78610
14. Legal Compliance
We are committed to implementing appropriate privacy protections and work toward compliance with applicable privacy laws and regulations as our platform develops. We continuously evaluate and improve our privacy practices to meet evolving legal requirements.
Current Status: We are committed to implementing appropriate privacy protections and work toward compliance with applicable privacy laws. We regularly review and update our practices to meet evolving legal requirements and industry standards.
This Privacy Policy is effective as of the date last updated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.